In the context of Zappos, a company whose stated purpose is “To Live and Deliver WOW,” “wow” is typically delivered over the phone, the humble vessel that Zappos considers to be its most important ...

The U.S. Patent and Trademark Office on Tuesday assigned Apple a patent covering passive audio call screening via an off-site voicemail service, a feature that can theoretically be applied to ...

Skype connection problems make it impossible to initiate or sustain a call. Connection issues can originate in a number of places, from your Skype account to the quality of your Internet router. By ...

Unstable audio or video connections can make hosting a meeting difficult for any business. Here are the most common problems ...

Describe the various call types in a VoIP network. Configure analog voice interfaces as new devices are introduced into the voice path. Configure dial peers so you can add call routing intelligence to ...