Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

Let’s say you’re a customer service rep with a long queue of phone calls from customers. (Managers, I know most of you have been there). You go to answer the first one and — just like that — you’ve ...

Site admins using WP Live Chat Support for Wordpress are advised to update the plugin to the latest version to close a persistent cross-site scripting (XSS) vulnerability that can be abused without ...

Tidio provides a strong mix of powerful features and user-friendliness. It’s a great option for businesses looking to boost customer engagement. The platform shines with its AI tools, lots of ...