A dedicated two-year transformation programme forms a core element of the new contract, which will see ISS work to deliver financial savings targets across Virgin Media O2 sites while continuing to ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

Virgin Media O2 has unveiled a new integrated marketing campaign to support the launch of O2 Satellite, its new satellite-to-mobile service.

Virgin Media O2 has launched O2 Satellite, becoming the first UK mobile operator to switch on direct-to-device satellite connectivity, using Starlink Direct to Cell to provide coverage in areas with ...

After first announcing in September 2023 that part of its plan to evolve its network to enhance customer experience and improve services, it was pulling the plug on legacy mobile, Virgin Media O2 ...

In top news from UK stocks, Vodafone Group PLC (GB:VOD) has signed a new network-sharing deal with Virgin Media O2. The new deal significantly extends their existing agreement for more than 10 years.

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Virgin Media O2 has warned customers about a new scam email targeting customers impacted by its recent 3G switch-off programme.

The United Kingdom will reportedly soon welcome a newly enhanced network provider, as announced by Virgin Media 02 and Vodafone's new merger, increasing competition in the country. Vodafone decided to ...

One of the key commitments made to UK comms regulator Ofcom to see the merger between telcos Vodafone UK and Three UK cross the line has just been completed, with Virgin Media O2 (VMO2) announcing ...

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