Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Xbox controller repairs aren't as aimple as sending them in to be fixed, and Microsoft's solution puts more responsibility on ...

Microsoft is expanding Xbox Series X|S console repair options in a bid to promote sustainability and reduced waste. As shared ...

Is your Xbox Elite Controller suffering from a button that doesn't respond or physical damage that makes it unusable? Here's ...

Boss battles can be frustrating, but even more infuriating is when your game console gives up the ghost. I had this happen with an Xbox One X back in the day, and fortunately it was under warranty ...

Overview: DIY repairs suit minor issues but carry a high risk with modern, tightly packed consoles.Professional repairs ...

Why it matters: As Engadget reports, Microsoft’s partnership with iFixit transforms console ownership by giving players direct access to genuine replacement parts and repair guides for Xbox Series X/S ...