Latin America is making measurable gains in quality of life, with Puerto Rico and Uruguay emerging as regional leaders in ...

Marvin Bartholomew, senior vice president of Caribbean operations at KM² Solutions in St. Lucia, recently spoke with ...

Canadian outsourcing firm TELUS Digital has confirmed that cybercriminals breached its network and accessed sensitive data.

Startup Humand is wagering that the next generation of workplace software won’t be built for office workers, but for the ...

With the sky-high H-1B visa fee nearly cutting off their access to foreign tech talent, American firms are shifting a chunk ...

Foreign BPO companies in the Philippines are once again under pressure, with several local government agencies imposing taxes ...

Uruguay’s Information Technology sector is booming, emerging as the main driver of the nation’s economy. In 2023, the IT sector accounted for an impressive 4.4% of the country’s GDP, with total ...

On March 26, 1991, the heads of state of Argentina, Brazil, Paraguay, and Uruguay gathered in the Paraguayan capital of Asuncion to sign a treaty formally establishing a regional economic integration ...

Accenture will acquire Verum Partners, strengthening its tech capabilities in Latin America at a time when Brazil’s ...

Citizens of several LatAm countries face a high probability of having their U.S. visitor visa applications rejected, ...

In Colón, a town in Mexico’s Querétaro state, frustration is boiling over. Residents are protesting the construction of new data centers, fearing these massive facilities will drain millions of liters ...

When ChatGPT burst onto the scene in 2022, alarm bells rang across the BPO industry. Millions feared job losses to automation — but most believed only low-skill, repetitive roles were at risk. Today, ...