(GLOBE NEWSWIRE) -- roverIQ has launched Ava, an AI-powered voice assistant built exclusively for hotels using StayNTouch as ...

In a Worker Adjustment and Retraining Notification (WARN) submitted to the Texas Workforce Commission, Telvista said it plans to permanently shut down its call center at 8585 N. Stemmons Freeway, ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

在客户联络中心（Call Center）与电销团队的管理中，一个长期存在的痛点是：“销冠”的能力难以复制，而新人的“成长期”太长。 根据 Gartner 与 第一新声 等机构的近期调研数据显示，2025年中国客服与电销行业的平均人员流失率仍高达 30%-40%。这意味着企业每年有三分之一的时间在“招聘-培训-流失”的怪圈中空转。 新人“不敢说”：面对客户刁钻问题，大脑一片空白，导致冷场或回答错误。

FBI Director Kash Patel is facing a scathing review from dozens of current and former officials who think he's botching the ...

Five years after its release, Taylor Sheridan's thriller Those Who Wish Me Dead is getting a new lease on life.

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

Jane Fonda gave 'Hamnet' the sort of endorsement that money cannot buy, while four leading men made the most of their acceptance speeches and Laura Dern urged people to take Adam Sandler seriously.

Discover why content creation, influencer partnerships, and personal branding are among the best work-from-home business ...

If the Eagles want a competent veteran who won’t break the offense and can stabilize Hurts, Cooter is one of the safest picks ...